Before coming to Slovenia make sure you have appropriate health insurance coverage (also for accidents and liability) and enough supply of any prescription medications that you need.
If you have medical issuess, you should contact the Student Health Centre of the University of Ljubljana, which has a team of qualified professionals providing healthcare to the University of Ljubljana students.
EMERGENCY MEDICAL CARE
If you are in a life-threatening situation or have had an accident, call 112. If it is necessary, an ambulance will take you to the nearest emergency department, where you will get urgent medical treatment. Emergency departments are open 24/7 and offer only emergency medical help. You do not need to make an appointment. If your situation is not an emergency, contact Student Health Centre instead. At the emergency department, you have to pay yourself for all non-emergency medical services. In Ljubljana, you can go to the Emergency Department (Urgenca) of the Ljubljana University Medical Centre (Zaloška 7, Ljubljana, +386 1 522 46 46.
SOCIAL AND PSYCHOLOGICAL SUPPORT
Psychosocial counseling is available for all University of Ljubljana students.
The Psychiatric Department at the Student Health Centre offers help in English and in Bosnian, Croatian, Montenegrin, or Serbian. Make an appointment during office hours: , +386 1 200 74 11.
International students coming from EU and EEA Member countries and Switzerland have free access to emergency or necessary healthcare services during their temporary residence in the Republic of Slovenia upon submission of evidence of their status: the European Health Insurance Card (EHIC) or a certificate as a substitute for EHIC that is issued by the competent state (E 128 form, E 111 form; the document type depends on the authorized insurance agency of the country of their origin. Namely, the students should contact the authorized insurance agency, where they have been insured, and ask for one of the above-mentioned forms). This means that the doctor has to provide necessary healthcare services to students who hold a European health insurance card so that they do not have to return to their home country for medical care before the end of their intended stay in Slovenia. Students can access the services directly from health care service providers who have a contract with the Health Insurance Institute Slovenia.
International students from
countries with which the Republic of Slovenia has concluded a bilateral agreement on social insurance have free access only to emergency healthcare services in the Republic of Slovenia upon submission of evidence of their status. The Republic of Slovenia has concluded bilateral Social Insurance Agreements with the Republic of Macedonia, Republic of Bosnia and Herzegovina, Republic of Serbia, and Montenegro. As a rule, a foreign insured person must submit sample form RM/SI 3, BIH/SI 3, SRB/SI 03 or MNE/SI 03 to the regional unit of the Health Insurance Institute Slovenia. The Health Insurance Institute Slovenia issues a certificate which allows students access to emergency medical services from healthcare service providers who have a contract with the Health Insurance Institute Slovenia. Exceptionally, i.e. in cases of major emergency, a foreign insured person may exercise their right to healthcare services with one of the above mentioned forms directly at the doctor’s office and medical institutions.
During their stay in Slovenia, students with valid health insurance in Australia can assert only urgent medical care with heath care providers, which wave a signed agreement with the Health Insurance Institute Slovenia. They must present their MEDICARE Australian card and passport used to check the identity of the insured person from Australia.
Persons from non-EU and non-EEA countries, Switzerland or from countries with which Slovenia has not concluded bilateral agreements on social insurance can take out their compulsory health insurance policy at one of the local units of the Health Insurance Institute of Slovenia. Upon registering for this compulsory health insurance policy, students have to submit a certificate that confirms they are enrolled in an educational programme in Slovenia. The registration and the payment of the policy's cost are the responsibility of the student.
Notably, based on their inclusion in the insurance system of Slovenia, international students have free access to health care services within the scope of compulsory health insurance. Considering that they are required to cover the difference to the full price of healthcare services themselves, it is recommended that they also take out supplementary health insurance at a commercial insurance company (
Vzajemna , Adriatic Slovenica , Triglav). Further information is available at the competent regional unit of the Health Insurance Institute Slovenia.