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    1. Admission procedure

    Emergency support

    **Psychosocial Counselling Service** **Trusted persons** **Student Ombudsman’s Office** **Sources of support and assistance** **Emergency helplines** **Useful websites** 

    Psychosocial Counselling Service

    The Psychosocial Counselling Service is intended for all those who find themselves in distress and dealing with unpleasant experiences related to their studies or everyday life, or who want to talk everyday issues over with a professional in a quiet, relaxed and confidential manner. Full anonymity is assured for all participants.

    The service operates at five locations:

    • Faculty of Education (appointments by arrangement), Room 405;
    • Faculty of Health Sciences (Thursdays, noon to 2 pm), common room on the fourth floor;
    • Faculty of Mathematics and Physics (Tuesdays, noon to 2 pm), Room 519;
    • Academy of Theatre, Radio, Film and Television (appointments by arrangement), Room 508.
    • Student resident halls Rožna dolina (appointments by arrangement), Dorm VI

    As a rule, you should choose the location that is closest to you, and a counsellor you have no other relationship with (i.e., this person is not involved in your studies or a relative, acquaintance, and so on).

    At the Faculty of Education, Academy of Theatre, Radio, Film and Television and Student resident halls Rožna dolina, feel free to turn to one of the following counsellors:

    At the Faculty of Health Sciences, the following counsellors are available:

    At the Faculty of Mathematics and Physics, you can talk to:

    How to reach us? Email the person you’d like to see and arrange a date that suits you both. Alternatively, you can simply come to one of the locations when the service is open, although this is not recommended, as counsellors are often unavailable. However, in such cases you can still set a date for your session. If you can’t come to the agreed-upon session, please inform the counsellor at least a few days in advance so that someone else can use your time slot.

    If your health prevents you from coming to your counselling session or if the faculty is closed, you can arrange to talk to your counsellor via Skype, Zoom or a similar online platform. We request, however, that you make an appointment and agree on the method and any conditions of counselling beforehand, via email.

    Trusted persons

    If you are a victim of any type of violence or sexual or other harassment and abuse, you can turn to our trusted persons. If you do not wish to talk to the trusted person at your faculty or academy, you can turn to a trusted person from a different faculty. The trusted person will offer you support and a safe environment, and will keep all the information you share with them confidential.


    Student Ombudsman’s Office

    The Student Ombudsman's Office serves as a point of contact for students and employees who find themselves in distress due to unequal treatment or have questions regarding how to ensure an inclusive (academic) environment.


    Sources of support and assistance

    If you find yourself in severe distress, you can contact the following services for support and assistance:

    • Emergency services (112);
    • Services in charge of emergency and crisis situations (emergency medical assistance and psychiatric hospitals):
    • Ljubljana: Emergency Psychiatric Clinic (every day, 8.15 am to 2.45 pm), Njegoševa 4 (01/ 4750 685);
    • Ljubljana: Dežurna psihiatrična služba – Mental Health Centre (afternoons, evenings and nights), Zaloška 29 (01 5874 900);
    • Maribor: Emergency Psychiatric Clinic, Maribor University Medical Centre (24 hours a day), Ob železnici 30 (02 321 11 33);
    • Ljubljana University Psychiatric Hospital:
      • Crisis Intervention Unit, after-hours service, Grablovičeva 44b (Mental Health Centre, tel. 01/5874 900);
      • Clinical Psychiatry Centre, Studenec 48 (Psychiatric Hospital, doctor on call: 01 5872 112)
    • Regional Adult Mental Health Centre.

    Assistance, support and information are also offered by the following organisations:


    Emergency helplines


    Mental health helpline

    +386 1 529 99 00

    Every night between 7 pm and 7 am.

    Samarijan confidential telephone helpline

    +386 1 116 123

    24 hours a day (free of charge)

    TOM helpline for children and teens

    +386 1 116 111

    Every day between noon and 8 pm (free of charge)

    Helpline for victims of domestic or intimate partnership violence (Association for Nonviolent Communication)

    +386 31 770 120 (Ljubljana)
    +386 31 546 098 (Koper)

    Every day, 8 am to 4 pm

    The “SOS” helpline for women and children who are victims of violence

    +386 80 11 55

    24 hours a day(free of charge)

    Safe house (the Association SOS Helpline for Women and Children Who Are Victims of Violence)

    +386 80 11 55

    SOS shelter, 24/7

    SOS counselling (the Association SOS Helpline for Women and Children Who Are Victims of Violence)

    +386 31 699 333

    Every workday from 9 am to 3 pm (they can call you back so you do not have to pay for the call, you can also talk to a psychotherapist);

    counselling by email: drustvo-sos@drustvo-sos.si

    The Moste-Polje Friends of Youth Association (you can talk to someone to manage your stress or receive psychosocial counselling)

    +386 1 544 30 43

    Also available by email: info@zpmmoste.net


    Useful websites


    To sem jaz – kam po pomoč?

    This website contains a list of counselling and crisis centres, psychologists and psychiatrists, telephone and web counselling services, eating disorder support services and other information relevant to young people across all of Slovenia.

    ŽIV? ŽIV!(Alive? Alive!)

    This website serves as a platform where experts and people with personal experiences of mental health issues and suicide share what they have felt and learned. It is a platform that provides information, research and details of preventive programmes.

    The Depression and Anxiety Disorder Support Association (DAM) website

    This website offers:

    • A list of psychiatrists and psychotherapists in Slovenia
    • Additional literature on depression and anxiety
    • Various self-help tools
    • Self-help groups


    Naložbo sofinancirata Republika Slovenija in Evropska unija iz Evropskega socialnega sklada.

    The project is co-financed by the Republic of Slovenia and the European Union from the European Social Fund.